Course Contents

The course will revolve around the learning, understanding and application of the coaching skills mentioned below and will be underpinned by related topics to ensure understanding and appropriate use of the skills: Coaching Skills:

1. Building and Maintaining Rapport
2. Listening Skills – Levels 2 and 3 listening
3. Questioning Skills
4. Conflict Resolution
5. Motivating self and others
6. Self awareness, self confidence and assertiveness
7. Facilitating clarity and focus in self and others
8. Team building and team coaching
9. Managing and adapting the coaching process
10. Identifying communication filters utilising specific NLP coaching techniques

Course Methodology

The course utilises a variety of instructional techniques including Audio/Visual presentations, coaching role plays with tutor feedback, experiential and interactive exercises and supervised peer coaching sessions